Introduction

In our commitment to safeguard your data and uphold online privacy standards, CV Upgrades recognizes the importance of protecting and managing personally identifiable information shared with us.

This privacy policy (“policy”) outlines how CV Upgrades collects, uses, discloses, and transfers users’ personal information through its websites, applications, and online services, collectively referred to as the “platform.”

Applicability

This policy applies to individuals visiting the platform or providing information to CV Upgrades in connection with its services, collectively referred to as “users.” Throughout the privacy policy, “you” or “you are” refers to the person accessing the platform.

Types Of Personal Information Collected By CV Upgrades

“Personal information” (pi) encompasses details related to an identified or identifiable natural person. We collect information based on your interactions with us, such as during sign-up and registration processes, and when you communicate with CV Upgrades or other users.

For sign-up: name, email address, password, country, city, contact number, and associated company/organization.

For registration: information typically included in a resume, such as name, postal address, contact details, work experience, educational qualifications, and other relevant resume information.

Other information:

Communication details when interacting on the platform.

Technical information through cookies when visiting the platform.

Device-related information when accessing the platform.

 

How CV Upgrades May Use Your Personal Information

CV Upgrades utilizes your personal data responsibly and lawfully for various purposes, including providing services, improving user experience, and complying with legal obligations. Specific purposes include:

Providing services and products like resume services, interview coaching, and job alerts.

Enhancing the platform’s features and services.

Conducting market research and surveys.

Sending marketing information about products and services.

Preventing and investigating illegal activities.

 

Cookies And Other Tracking Technologies

Cookies and tracking technologies are employed to collect information about website activity. Users can control cookie preferences, but note that certain features may require re-entry of login credentials.

Legal Grounds For Collection And Processing Of Personal Information

CV Upgrades collects and processes personal information based on legal grounds such as consent or compliance with legal obligations.

Information Sharing And Disclosure

Access to personal information is restricted to employees needing it for their roles. CV Upgrades may share information with affiliates, third parties, and service providers, ensuring confidentiality and legal compliance.

Third-Party Content

Links on the platform may direct users to third-party sites, each governed by its privacy policy. CV Upgrades disclaims responsibility for information stored or used on third-party servers.

Age

Users must meet the minimum age requirement (18 or as per local laws) to use the platform. If under the required age, use must be supervised by a parent, guardian, or responsible adult.

Retention Of Personal Information

CV Upgrades retains personal information as necessary for processing purposes and in compliance with applicable laws.

Controlling Your Personal Information

Users have rights to rectify, update, access, or restrict the disclosure of their personal information. Contact details for exercising these rights are provided in paragraph 15.

Confidentiality And Security

CV Upgrades prioritizes the security and confidentiality of personal information, implementing physical, electronic, and procedural safeguards. Compliance with relevant laws and standards is ensured.

Social Media

CV Upgrades operates social media channels to interact with customers. Users are advised against sharing sensitive personal data on these platforms.

Changes To This Privacy Policy

CV Upgrades reserves the right to update this privacy policy, with changes becoming effective upon publication.

Disclaimer

CV Upgrades disclaims liability for any loss resulting from the disclosure of user information during online transactions. Users are responsible for information shared beyond CV Upgrades’ registration requirements.

Data Protection Officer/ Grievance Officer

For complaints or grievances related to personal information processing, users can contact CV Upgrades’ data protection officer/grievance officer at support@cvupgrades.in.

Reporting Fraud

Users are encouraged to report any suspected fraud or misuse of the CV Upgrades website promptly. Victims of fraud should report incidents to local authorities and inform CV Upgrades for appropriate action.

Escalation

Users dissatisfied with services may escalate complaints to CV Upgrades’ customer service head at support@cvupgrades.com for prompt resolution, with responses typically provided within 1-2 working days.